Product recalls
September 2024 Hape Magic Activity Cube E1073
Product recall of 87-1073 (E1073) Hape Magic Activity Cube from customers, stores and online sales.
It has been found that a knob on the product can come off too easily and thereby cause small parts. Therefore, we have decided to initiate a recall of the E1073 Hape Magic Activity Cube from the below batch:
P2322400652
We ask you therefore to immediately remove all products in stores and on websites.
For any stock, please arrange for return of all items to MAKI for repair, for any consumer returns please discard. Your cost will be covered by MAKI, please make sure to contact the Sales Office at Maki to get a refund.
It is important to note that the product recall only refers to this item and this batch.
In case of questions, please always contact us on +45 4447 6603 or sales@maki.dk
November 2023 to retailers and webshops
Please see link below:
Re-Call Miraculous Cat Noir Batch WL1320 and WL1284
August 2023 to Retailers and Webshops
Product recall of 758 KREA Rattle Flex Ball from stores, online-sale, and customers.
Due to claims of this product, where the ring has not been fastened sufficiently and can thereby
cause small parts to come loose, we have decided to initiate a volunteer recall of 758 KREA Rattle
Flex Ball on the below batch.
758-006285-1022
Thus, we ask you to immediately remove all products in stores and on websites, and Discard, your
cost will be covered by MAKI, please make sure to contact the Sales Office at Maki to get a refund.
It is important to note that the product recall only refers to this item and batch.
In case of questions, please always contact us on +45 4447 6603 or sales@maki.dk
October 2021, updated 02/12/2021
Recall of 2006 KREA Doll Pram and 2007 KREA Baby Walker
Unfortunately, our supplier of KREA has found errors in the following products: KREA Baby Walker and KREA Doll Pram. It has been demonstrated that the hub cover (see arrow) can be loosened if it has not been properly mounted.
Therefore, we are recalling KREA Walker and Doll Prams bought in the period from 01/07/2020 to 30/11/2021.
We kindly ask customers who have a KREA Doll Pram og Walker with the below mentioned batch number to stop using it immediately and return the product to the retailer.
The batch number is located on the bottom side of the product.
2006 KREA Doll Pram
318411119
320221219
331850720
0004690920
0008221120
0009360221
0009370621
32040821
0009371121
0009361121
2007 KREA Baby Walker
00082211200
008221121
KREA Doll Pram and KREA Walker may be returned to the retailer who sold you the product. You will receive a total refund, and you do not have to present a proof of purchase (the receipt).
We apologise for the inconvenience!
October 2021
Product recall of 80-80782 Sassy Bend & Twist Rattle from stores
Due to 3 identical claims of this product within the same week, where small beads/balls are falling out of the rattle part, we have decided in partnership with the Danish Safety Technology Authority to initiate a volunteer recall of 80-80782 Sassy Bend & Twist Rattle, batch no. 10/20.
Thus, we ask you to immediately remove all products in stores and on websites, as they need to be destructed. Before destructing the products, please make sure to contact the Sales Office at Maki to get a refund. It is important to note that the product recall only refers to this particular item number and not the entire Sassy product range.
In case of questions, please always contact us on +45 4447 6603 or sales@maki.dk.
November 2020
Product recall of KREA Swings.
Due to safety requirements informed by the Danish Safety Technology Authority on wooden swings, we have decided to withdraw the following items:
374, Krea Toddler Swing, barcode 4016977513272
376A, Krea Toddler Swing Luxury, barcode 4016977311038
2075, Krea Toddler Swing Nature, barcode 4016977311021
The reason is that all the swings have openings for legs that can pose a danger to the children using the swings. Also the ropes on the swings do not live up to the requirements for the thickness, as they are too thin.
Thus, we ask you to immediately remove all products in stores and on websites, as they need to be removed from the market. Before doing this, please make sure to contact the Sales Office at Maki to get a refund.
It is important to note that the product recall only refers to this particular item number and not the entire Krea product range.
In case of questions, please always contact us on +45 4447 6603 or sales@maki.dk.
March 2019
Product recall of Girabrilla Plush Animals with sequins from stores and on websites.
Due to stricter requirements informed by the the Danish Safety Technology Authority on plush with sequins, we have decided to withdraw the following item number: 28-02521.
The reason is that all plush products with sequins must be tested from 0+ regardless of its potential appeal to older target audiences. Our product is recommended for 6+ and tested from 3+; nevertheless, since the product contains plush, it needs to be tested from 0+.
Thus, we ask you to immediately remove all products in stores and on websites, as they need to be destructed. Before destructing the products, please make sure to contact the Sales Office at Maki to get a refund.
It is important to note that the product recall only refers to this particular item number and not the entire Girabrilla product range.
In case of questions, please always contact us on +45 4447 6603 or sales@maki.dk.
February 2019
Product recall of Mini Cupcake Surprise W3 from stores.
In collaboration with the Danish Ministry of Environment we have decided to recall Mini Cupcake Surprise W3 from stores. It is important to note that the withdrawal merely regards the following item numbers: 1600-1 and 1600-2.
The reason is that a sampling in Holland demonstrated a higher level of dibutyl phthalate (DBP) in the products than allowed.
If you have the products in stores, we ask you to immediately remove it from shelves and contact us, so you can get a refund. Please destruct the products if you have less than 10 displays of Mini Cupcake Surprise W3. In case you have more than 10 displays, the Sales Office at Maki will help you return the products.
In case of questions, please always contact us on +45 4447 6603 or sales@maki.dk.
January 2017
Product recall of Spin Ball (Tiny Love) from stores/web.
We have been required to recall the Spin Ball (Tiny Love) item number 492 from stores and webshops by the Danish Sikkerhedsstyrelsen.
The reason is that by sampling products, it was found that the sound level was over the allowed level.
If you have this product in stores, we ask you to immediately remove it from the shelves, and contact us, so you can be refunded. You must destruct the Spin Ball, not return it.
In case of questions, please always contact us on +45 4447 6603 or sales@maki.dk.
LATEST NEWS
Follow up with what is going on at Maki
